What is an allergy alert test and do I need one?
An allergy alert test checks if you are allergic to the ingredients in the products we use to color hair. We ask all our customers to have one and will not color their hair without one.
How long does my hair color appointment take?
It really depends on what color we are going to apply to you.
On average, our color appointments take between 2 and three hours, including cutting and topcoating.
During the consultation with the stylist you will receive an estimate. If you have an appointment, we encourage you to let us know in advance. We can then ensure that you are on time for your appointment.
Do you have a cancellation policy?
Yes we do. It’s not okay to cancel, fail to show up, or cancel an appointment at the last minute.
It’s really frustrating because our stylists are fully booked and we often have to turn away clients.
(AAN SEVDA VRAGEN WAT HUN REGELS ZIJN IN DE STUDIO OMTRENT ANNULEREN VAN EEN AFSPRAAK)
Why do I need an appointment every 6 to 8 weeks?
-Our experience is that after about six weeks your hair starts to lose its shape, the color can lose its shine and fade and those pesky gray hairs start to appear.
We believe that great hair matters and we always want you to look your best and feel confident.
Why should I pay more for a professional shampoo and conditioner?
You may think that buying professional hair products is a scam and buying from a supermarket or drugstore is just as good, but trust us!
As professionals we see what a game changer professional haircare products are.
What makes a professional product better?
Professional products contain more concentrated and higher quality ingredients.
This makes them last longer because you need a much smaller amount than non-professional products.